It's been called refreshing, healthful, sparkling and delicious; scintillating, satisfying, and an aid to digestion. Over the past 106 years, its price has steadily risen to keep apace with economic growth, as has its logo evolved from whimsically stenciled to willfully streamlined always sporting the classic colors of the flag of its parent country.
But not until now has Pepsi opened itself up to a public makeover on national television, a redesign in the hands of a smattering of aspiring capitalists, a group whose combined knowledge of design principles might be characterized as, dare I say it negligible.
Of course, last week's Pepsi challenge had everything to do with boosting real ratings and little to do with portraying anything even remotely to do with real design. (And as far as a true reality check goes, let's not forget that it was Coke not Pepsi who brilliantly nabbed the slogan "It's The Real Thing" way back in 1970.) Nevertheless, The Apprentice which is, alarmingly, tied with NBC's The West Wing as primetime television's most upscale program chose the redesign of the Pepsi bottle as last week's Trumpian challenge. (In its debut season last year, an average of 20.7 million people watched The Apprentice each week and 40.1 million watched all or some of the finale.) Does this mean that design, as a variable in daily life, has gone public and if so, shouldn't we be cheering?
Obviously, nothing about The Apprentice's redesign episode evoked even an iota of the design process, and why should it? Instead, the competitors took stabs at each other's personality flaws and presentation skills. The show routinely employs a technique of cutaway interviews, in which contestants gripe about not being heard, and complain about their teammates: such uncensored cattiness raises the notion of critique to a new form of dramatic caricature, particularly and regrettably when the women are featured.
Barrelling through with a true dose of reality, Pepsi's real designers were included in this episode meek and monosyllabic, manning their workstations like little indentured elves. To "add incentive," one competitor paid each of them $100 that's right, $100 this, for their willingness to tolerate a host of design suggestions that included a globe-shaped bottle, a bottle with two bulbous ends and a narrow middle, and my personal favorite, a typographic rendition of the word "Edge," yes, in molded plastic. In an online recap provided by the network, this little exercise in design futility was cited thus: "When Kelly asked about putting the hole in the bottle, the designers said it was really going to be a problem. Kelly insisted, calling the hole a "wow factor." The designers said they would give it their best shot."
There is a part of me, albeit a very small part, that wants my students to watch this episode. Might they witness an aspect of real-world social interaction that could provide a dose of useful reality, a wake-up call to the un-glamorous manner in which design is quite often approached and indeed, argued in the hands of non-designers? And isn't this a very basic aspect of professional practice, beyond the vicissitudes of critique and the formalities of consensus? On the other hand, if a student of mine used the term "wow factor" in a critique, I might have to get violent this, on the assumption that I could hold my nausea at bay.
There is little so far to suggest that Reality TV, as a genre, purports to advance the social value of any one person or thing. On this score, The Apprentice may indeed deserve its present, somewhat exalted status in the dubious pantheon of reality programs shows boasting such stunts as spider-eating and wife-swapping. (When a design challenge shows up on My Big Fat Fiancé you can be certain that this critic will have something to say about it.) In the meantime I'm all for an economic model that imports Donald Trump's financial genius into an equation that betters the world through good design. Maybe that's an idea for a reality program all its own: they could call it Really Massive Change.
Comments [39]
Like you mention, the process is mostly left out. But I say go ahead and show this to your students. Even if it's a somewhat hyperbolic version of things, I think we all could tell stories where a client asks a designer to do something absurd. I know I've worked with many a marketing person who has used the term "wow factor". What better way to prepare students for the reality of what they might face?
11.29.04
11:17
The industry will try as hard as it can to dampen spirits when you're out in the mix. Let's keep education alive & exciting when commercial pressures don't have to exist.
11.29.04
12:12
The first was the Levi's episode where they had to make instore take home collateral.
Not to say that this is not business work, but is this the best television? Is analyzing budgets or quarterly results too hard to bring across to a non-CNBC audience so they go after something easier?
The way they edit this also makes it alot more intense on the design (better computer shots) than the marketing that goes in behind it.
It's great exposure to the Marketing efforts at Levi's and Pepsi.
11.29.04
12:17
What's amazing to me is that Donny Deutsch would choose to participate. The two episodes with his involvements showed the teams creating and executing "ad campaigns" within a day's time. No research, no explorations, and certainly no design. That create an expectation among the public and potential clients that this is how ad campaigns are done. How does one demand fees in the 100's of thousand or even millions, when you endorse an image that a bunch of people with no experience can create ads in 24 hours?
11.29.04
12:26
This misrepresentation and public devaluation of design and its process is becoming pervasive. Just a couple posts ago on this very site was the subject of the public outcry over the $10,000 logo that looked like anybody could have done it. In actuality the city got a bargain but the profession got shafted.
11.29.04
01:48
11.29.04
02:47
The Pepsi Edge show was pretty sad. Both teams showed no intelligence at all. They never thought about how people purchase soda. Neither team's bottle would have fit in vending machines or racks at 7-11, making the bottle designs unusable for huge chunks of the market. I wasn't expecting great design - I was expecting, however, some kind of thought process. Unfortunately, people believe that design is about slapping crazy text on labels, not about thinking.
I was watching the show with a group of non-designer friends, and they were pretty unimpressed with the "designs." Someone mentioned the fact that the contestants didn't even think the project through before they started doing it.
So, maybe there is hope.
11.29.04
03:15
There's no reasons to show this to your students. None whatsoever. What they can gain from it will not make up for the lost time spent watching it.
This certainly will not prepare them in any way for reality, just reality TV.
11.29.04
04:24
11.29.04
05:11
I haven't seen any episodes recently, but maybe people will get the idea, from the poor work done, that design isn't as simple as people think it is and that there must be something more to it than just sitting down at a computer. We should be so lucky, yes?
Or why couldn't AIGA take these examples of how not to design and build a informational ad campaign around the process of design? Certainly one could look at this an opportunity to showcase the design process and why it's important. All the while taking advantage of the show's popularity to help promote the power of design and it's strategic role in business.
11.29.04
05:39
11.29.04
05:44
What financial genius? He started with an inheritance and started speculating. If he had just stuck his money into a diverse mutual fund portfolio and let it sit he'd actually be a richer man today.
I'm not saying he's not a savvy and canny businessman, but 'genius' implies you can at least beat the market.
11.29.04
06:51
I had all but forgotten about the show, until last week. I was in a blissful nap, half sleeping, half awake. The television was on and I vaguely heard in the background an Apprentice teaser boasting that Pepsi was going to have the show contestants redesign a can. I jumped up off of the sofa in shock. Unfortunately, or fortunately, I ended up missing the episode when it aired. I think NBC reruns it on CNBC...so I will try to see it. Provisionally, having not seen it yet...but since you asked: I would share it with your students. If only as a "what not to do when designing" lesson.
Now that I have read your post I would like to offer this: I have worked with most of the design team at Pepsi and I must tell you they are one of the few consumer brand companies that respect package designers, pay fair fees, respect the process of what we do and "get it." The design director there is an amazing, strong, really smart woman. I don't know if she was in the episode, but it horrifies me that The Apprentice folks made any of the Pepsi people look so bad.
Oh, here is a nice bit of gossip--after we turned our opportunity on The Apprentice down, we recommended that they call Mad Dogs and Englishmen and Futurebrand. Both of those companies turned them down as well. I would love to get Donny's perspective on what he thought of his company's portrayal on the show.
11.29.04
07:59
11.29.04
08:45
11.29.04
09:24
I don't think it could have been too bad for Donny - he has his own show on CNBC now.
11.29.04
09:24
I wonder why. deutsch isn't committed to design excellence or creative ideas, they care about the mighty dollar and nothing else. compare their work for burger king or directv to the stuff that came out since those clients left that agency. look at old navy, california cheese or mitsubishi. deutsch himself is just another account manager with no respect for the creative process.
I find it interesting to see how trump calls deutsch his personal friend. wonder how he feels, considering he was only fourth to be called, if I understand debbie correctly.
being an (advertising) art director, I didn't know if I should laugh or cry upon watching the apprentice episode in question. but as michael mentioned, deutsch himself has a cable show, where btw he does nothing but talk to pectorally enhanced females. the show is aptly called 'the big idea'.
c
11.30.04
02:18
I jumped into the fray with The Apprentice and America's New Top Model. The Apprentice has been interesting this year. The first year I always wondered how creatives would fare on the show. This season two marketing executives are on the show. First episode, the Corporate Branding guy was fired. Understandable because he was too laid back. And not assertive enough. The other is a female. Don't know if she's still among the cast as I missed a few episodes. Haven't seen the re-runs of episodes missed. Missed the Pepsi Can redesign. There was another episode of the Apprentice. Where the cast had to Develop, Name, and Market ice cream. The following week, Crest toothpaste emulated the Apprentice with having a contest to Name and Develop a new flavor of toothpaste.
First season, I disagreed with Donny Deutche discision. The women Ad Campaign was more Risqué. Not the better Design. The women subliminal Corporate Ad Campaign of a man's Genitalia using Lear Jets wouldn't work in the Corporate World.
In comparison, I much prefer the shows on the Discovery Channel: Orange County Choppers, and Monster House. Because of collaboration with Craftsman and Designer(s) the interactions are more realistic.
For Critique, I look at America's New Top Model. The critique is realistic. Sometimes a little biased. I think Nigel Barker, noted photographer, lends an air of respectability to the critque.
Another of the shows on Reality TV. Showcasing Design Interaction is Extreme Makeover Home Edition. The best show was when the team Developed and Designed a new home for Deaf Parents. And a child that was Blind and Autistic. The letter written by the Family's eldest son. Even an Old Curmudgeon like myself couldn't help but cry in adulation.
11.30.04
09:26
11.30.04
10:02
It appears to me that the world of graphic design has just been added to the (long) list of cultural facets that have been, in my opinion, mocked and insulted by television and those that create it. Other long time members of the list include, common sense, intelligence, sexuality, and marriage.
Can anyone act surprised?
11.30.04
03:46
I'm a fan, but along with the product tie-ins, the heavy-handed structure and relentless, unrealistic pace of the show are getting a little stale. I would throw in a few long term projects (in 3-episode arcs?) that better capture the ups and downs of real campaigns. The Donald could still fire someone every week. The longer people work on a project, the more invested they become in it, and the resulting interpersonal drama would be worthy of the name Trump.
11.30.04
06:28
The latest Apprentice episode wasn't about design. It was a "realistic project" that was the vehicle to put relatively smart people together to work as a team. A designated person from the team directly manages selected support professionals (in this case Industrial and Graphic Designers) in a task/situation the contestants know nothing about. People had the choice to turn the television on and watch the resulting dynamics of humans under stress and crisis to see how they interact, overreact, misuse resources, and/or fumble in real-time. It was an entertainment show and not a documentry.
A real police officer will tell you that all cops and robbers shows don't depict what it's really like. A doctor will tell you that a hospital drama is not what the life of a doctor is really like, and so on and so forth. Perhaps we can all smile at the outcome of the Apprentice, and take-away any lessons that might be applicable to our lives, or not. Determining the value of the program on a comparison to the principals of design, process, and/or client relations is silly.
The people that were on the closed set know what went on, and no one else. Anyone else is merely watching it on television. Enjoy the show or watch something else.
11.30.04
07:46
11.30.04
08:31
are you implying trump is a good name? trump and pentagram?
and I always thought it meant 'tacky'.
11.30.04
08:41
PS: Maven, America's Top Model is highly entertaining and I'm a champion of its honest, clear presentation of gay men without any reference to their gayness, they just happen to be there, as working experts. They are not gay men as cute clowns of pet friends but simply as extremely capable professionals ... a nice step for broadcast TV.
12.01.04
10:00
12.01.04
12:41
C, I still associate the Donald with the breathless tabloid coverage of the Ivana and Marla years. But now he's downright respectable! Except in his aesthetics. I suppose I've gotten use to his gilted, uh, extravagance as being an intrinsic part of New York. But I don't know if I can forgive him his replacement for The Chicago Sun-Times Building.
12.01.04
01:05
12.01.04
03:27
12.01.04
04:03
Speaking as a designer and educator, lets get off our high-horses and take ourselves and our profession a little less serious. Remember, the inferred sanctity of the "design process" is based merely upon any individual's subjective opinion and/or interpretation, informed or otherwise. The true measure of any "design process" definition lies in its ability to be accepted and utilzed to create impact and effect change in the marketplace.
The Apprentice show merely enables Mr. Trump to make a somewhat theatrical judgement of a person's team-based performance from a business standpoint, which includes most prominently their people skills. Honestly, I really don't see how it could be considered an affront to the world of design or somehow negatively effects our culture. That is a really big leap. The unabridged verison of the abovementioned episode included many portions of a "design process', however it ended up on the cutting room floor. Why? It would have bored the pants off most people watching. Why do you think they don't make televison shows about accountants? It isn't intersting!
But beware, there could be someone out there spreading impurities about our profession. If that is the case, lets go after them and set them straight! Lets you and I tell them what the design really is.
In the mean time, relax and get back to work.
12.01.04
04:13
12.01.04
11:47
12.02.04
07:05
There's an hour of my life I'll never get back, thank you very much.
I happened to catch a recap episode, which suited me fine since I didn't have to sit through each painful night, only a series of vignettes.
How could we, as designers, feel threatened by that steaming pile? Perhaps I am giving the average viewer too much credit for intelligence, but seriously, The Apprentice is to design what Survivor is to the travel industry.
From a different perspective... the inclusion of an actual agencywhether it be Deutsch or Pentagram or Sterlingwas about as real to me as watching the NFL. Few get to breathe that rarified air, and I'm not going to one of them. I'm pretty comfortable with that too.
Change the channel, folks. There are more important things to worry about. For that matter, turn off the TV and do something.
12.03.04
11:25
12.03.04
02:27
12.08.04
10:31
Pepsi = Fake Coke
12.13.04
05:24
12.17.04
04:45
06.03.05
02:11
People like Mr Trump, whose ego is so big he puts the word TRUMP on the side of his buildings (TRUMP means Fart in England) should steer clear of belittling our profession.
06.05.05
04:37